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Meridian Phone Repair

Nortel phone locked up or won’t dial

It was a common issue on the Norstar Phones to lock just like it is today for the Nortel Phones to lock or to appear to lock.   You can pickup the handset and hear the dial tone but when you begin to dial nothing appears or a series of numbers appears that is not exactly what you typed.

Nortel Phone Locked

This issue is the Nortel Phone has degraded itself and one of the number keys, line keys or feature keys has jammed.  Or, the key contact has failed.

Nortel Support - Nortel Phone Locked
Nortel Phone not working

HOW TO CHECK NORTEL PHONE

First, check to see if this problem is on all phones or just yours.

If the problem is just on your phone, then run your fingers vicariously over all the keys on the pad from right to left and up and down.  Work to dislog any keys that may be depressed and forcing the Nortel Phone to be Locked.

Nortel Phone Locked – All Phones

If all the phones are Locked and can not dial?  Is there is a display screen?  One by one unplug just a single phone and re-attempt.  Then reconnect that phone and try another.   It may be that a phone has an open circuit to the phone carrier due to its malfunction affecting all phones.

Nortel Phone Locked – No matter what I try

If you find that your Nortel Phones are Locked and Nortel Phones are not working then you will need to contact Nortel Works for Support and have a technician check the Nortel Phone System for faults and failures.

Nortel Networks Service & Support

We offer Nortel Phone On-site Repair and Support for your Nortel Phone System.  We provide full support on most Nortel telephone systems.  Please call our national support helpline to obtain support for your Nortel Networks phone system.

Nortel Phone Locked

1-888-383-6286

Nortel Customer Care & Support

Nortel Support

 

Nortel Repair Near me

Stil offering support in 31 States nationwide

We are a  TelcomPBX Nortel partner

Nortel Works

Nortel Works is a Nortel Customer Care Service provider a division of TriTella a leading provider of telecommunication support service and a communications specialist.  Since 2009 Nortel has ceased to offer Nortel Support and therefore we provide Nortel customer care services for owners of Nortel Networks Phone systems.

 

United States

 

Nortel Auto Attendant

How to Change Auto Attendant Greeting on Nortel Phone

Are you looking to update the auto attendant greeting on your Nortel phone system? Whether you’re aiming to provide fresh information or simply want to make a change, we have you covered. Follow these detailed steps to change your auto attendant greeting with ease.

Step-by-Step Guide to Changing Auto Attendant Greeting

Nortel Auto Attendant

Nortel Support & Customer Care

Change Nortel Auto Attendant

Change Nortel Auto Attendant

Learn how to change your auto attendant greeting on Nortel phones with our step-by-step guide. Enhance customer service and keep your information current.

Equipment Needed:

  • Any of the following Nortel phone models: M7310, T7316, or M7324.

Procedure:

  1. Access System Administration:
    • Lift the handset of your Nortel phone.
    • Press the Feature button followed by 983.
    • When prompted with the “LOG” display, enter your login password:
      • If your company extensions are 2 digits long, enter 120000.
      • If your company extensions are 3 digits long, enter 1020000.
      • If your company extensions are 4 digits long, enter 10020000.
  2. Navigate to Auto Attendant:
    • After logging in, press the softkey labeled AA (Auto Attendant).
    • Press the softkey labeled GRTG (Greeting).
  3. Select Greeting:
    • I know you want to create or edit your greeting, so choose which message to update by pressing:
      • 1 for Message 1
      • 2 for Message 2
      • 3 for Message 3
      • 4 for Message 4
  4. Record the New Greeting:
    • Use the handset to record your new greeting message.
    • After recording, press OK.
    • You can play back the recorded message or re-record if necessary by pressing OK again.

Additional Programming

To Create a New Mailbox:

  1. Log Into System Administration:
    • Press Feature 983.
    • Enter the system password based on your extension length as described above.
    • Press OK.
  2. Add New Mailbox:
    • Select the softkey under MBOX.
    • Select ADD.
    • Enter the new mailbox number (extension you want to add).
    • For Mailbox Type, choose Subscriber and press OK.
    • Typically, the extension is the same as the mailbox number.
    • Set Service Class to 1.
    • Enter the name using the dial pad (last name first, ## for comma, then first name, # to move to the next character).
    • Enable Directory and Message Waiting by selecting Y (Yes).
    • Set Outdial Pool to 1 and press OK.
    • Press 1 to accept and OK to save.

To Delete a Mailbox:

  1. Log Into System Administration:
    • Repeat the login steps as outlined above.
  2. Delete Mailbox:
    • Select MBOX.
    • Select DEL.
    • Enter the mailbox number to delete.
    • Confirm by selecting Delete.

To Reset a Mailbox Password:

  1. Log Into System Administration:
    • Follow the same login procedure.
  2. Reset Password:
    • Select MBOX.
    • Select Chng.
    • Enter the mailbox number to reset.
    • Select RESET.
    • The new password will be set to 0000 (users will be prompted to change it upon next login).

To Change the Name on a Mailbox:

  1. Log Into System Administration:
    • As per the login steps.
  2. Change Name:
    • Select MBOX.
    • Select Chng.
    • Enter the mailbox number.
    • Keep pressing Next until the name appears.
    • Change the name using the dial pad and save by pressing Next.

To Change the Recorded Name for the Company Directory:

  1. Voicemail User Login:
    • Log into the voicemail box.
    • After entering the password, press Admin (or 8), then press 1.
    • Record the new name when prompted.
    • Press OK to save the recording.

Nortel Phone System Overview

Nortel phone systems were highly popular among small to medium-sized businesses from the 1980s to the mid-2000s. Despite their age, many of these robust systems are still in use today due to their reliability and functionality.

Frequently Asked Questions (FAQ)

What is an Auto Attendant on a Phone System?

An auto attendant is a feature of a phone system that automatically answers incoming calls and provides a menu of options to callers. It helps route calls to the appropriate extension or department without the need for a human operator. This feature can play recorded greetings, offer a list of options (such as press 1 for sales, press 2 for support), and manage voicemail.

Why Should I Update My Auto Attendant Greeting?

Updating your auto attendant greeting ensures that callers receive the most current and relevant information. It can help improve customer service by providing clear and accurate instructions, promote new products or services, and maintain a professional image for your business.

How Often Should I Change My Auto Attendant Greeting?

It’s a good practice to review and update your auto attendant greeting periodically, especially if there are changes in your business hours, new promotions, or updates in the services you offer. Regular updates keep your communication current and effective.

Contact Information

For any additional support, please contact our customer service at 1-888-383-6286

Atlantic Business Systems provides Nortel Repair 

NortelNorstarMerdian

Nortel Repair & Nortel Support 

Nortel Repair United States

Nortel Phone Hack Support

Nortel Phone Hacked

Nortel Phone Hacked – Solutions and Support.  As this issue has become more and more common as Nortels age and firmware is more vulnerable.  Thieves take advantage of business owners who have not kept up on Nortel maintenance

Nortel Phone Hacked: Comprehensive Solutions and Support

Nortel Phone Hacked
You have found Nortel Phone Hack Support and Norstar Phone Hack Support

The issue of Nortel Phone Hacked has become increasingly prevalent in today’s interconnected world. This problem affects a range of users, from businesses to individual consumers, with perpetrators ranging from the Russian Mob to Robo scammers. Understanding the extent of this issue and seeking effective solutions is crucial for maintaining secure telecommunication systems.

Understanding the Nortel Phone-Hacked Issue

Hackers have found ways to exploit the Nortel telephone system, enabling them to make unlimited calls at the owner’s expense. This exploitation not only leads to an extremely high phone bill but also compromises the integrity of your telecommunication system.  This is for two major reasons the lack of Nortel Firmware as well as negligence of the Nortel user to have a secure password on their Nortel Voicemail.

How the Hack Occurs

Hackers often use social engineering to gain access to Nortel systems. Simple passwords and lack of awareness among telephone users make the system vulnerable to such attacks. Once they gain access to voicemail boxes, they can manipulate administrative controls and use the system for illicit purposes such as Robo Calling and large-scale calling card scams.

Professional Solutions to Fix a Hacked Nortel Phone System

If you’re wondering “How to Fix a Hacked Nortel Phone System?”, professional intervention is key. A  Nortel Technician who is an expert in the Nortel Voicemail and administration of your Nortel or Norstar phone System.  These skilled personnel are not as easy to locate due to the rapid retirement of these older skilled technicians as the Nortel Phone System goes back decades and has not been sold since 2010 in most cases.

 

Steps for Repair and Prevention

To repair a Nortel Phone Hacked situation, a telecom professional will remove hacked voicemail boxes, which are often virtual. Further, they can install firmware updates, which, though limited on many models, are crucial for preventing future hacks.

Need Nortel Support? We Can Help

Despite Nortel’s dissolution in 2010 and its absorption by another telecom manufacturer, specialized support for Nortel systems is still available. For immediate assistance, contact the Nortel Customer Support Center

Nortel Works Support

Call for Nortel Support

1-888-383-6286

Replacement and Ongoing Support

For those in need of replacement parts or ongoing support for their Nortel phone-hacked systems, resources are available. Reach out to professional services that continue to offer Nortel support and repair.

 

This Nortel Works support article is related to, Hacked Nortel Phone, Nortel Phone Hacked, Meridian Phone Hacked or Norstar Phone hacked.  If you need Nortel Repair you can count on Nortel Works to offer the Nortel Support you need.

Hacked Nortel Phone

How to Stop International Call Hacking of Nortel 

Long Distance Phone Hacking or International Calling Phone System hack in a real problem for brands like Nortel, Panasonic ,and Toshiba Phones.  If you have a Nortel Phone System Hacked, and require Nortel Support that can assist in addressing the Nortel Hacked phone system

How to Stop International Call Hacking of Nortel

The hacking of Nortel Telephone Systems by long-distance callers has emerged as a significant issue in today’s world. This problem spans from Russian Mob involvement to Robo scammers, all exploiting the Nortel telephone system to make unlimited calls at your expense. If you’re seeking effective solutions for a compromised Nortel Phone System, you’ve found a valuable resource.  A Nortel Hacked for Long Distance calling can be overwhelming but you need a qualified Nortel Phone System Technicians to assist you.

Solution: To rectify a Nortel Phone System breach, it’s essential to engage a Nortel telecom expert. These professionals are adept at eliminating compromised Voicemail boxes, which are typically virtual, and implementing additional measures to mitigate future breaches. Installing firmware updates is crucial for long-term security, although the availability of such updates varies across different models. Ultimately, firmware updates are the most reliable method to prevent recurring hacks.

Understanding the Nortel Telephone System Hack:

Securing a Nortel Phone System against hacks is a pertinent question. The system’s vulnerability often stems from user negligence. Hackers exploit social engineering tactics to find entry points. Telephone users frequently underestimate the risks of simplistic passwords like “1,2,3,4”. Such negligence allows hackers to access voicemail boxes and gain administrative control. They misuse this access to facilitate extensive Robo Calling or to execute large-scale calling card scams by organized crime groups.

These hackers are capable of making thousands of calls per hour, leveraging the number of outbound lines or advanced connections like T1 or PRI or even phone lines.  Instances of phone bills skyrocketing to over $106,000 in mere days have been recorded.  We have seen clients with over 200,000 thousand in international phone bills.  Then the Carrier will require you to get a qualified technician onsite and remove the hacking.  They will provide you with document that we must complete.  As a self-protective measure, phone carriers often restrict long-distance and international calling facilities when they detect such anomalies.

How did the Nortel Hack Occur?

Sadly you need to know it is absolutely your staffs fault. Hackers take advantage of social engineering to determine the entry point. People assume they can trust people in their office so they setup  a password on their voicemail that is weak.  Nortel Phone users often think its no big deal to have a password like “1,2,3,4” or other very simple passwords.  The hacker calls in and enters your voicemail box and then gains access to administrative controls allowing them to take advantage of a feature to call out of the Voice Mail box.

Nortel Hacked

Nortel Customer Support

For Nortel Support, reach out to the

Nortel Works Center at 888-383-6286

 

How to Stop International Call Hacking of Nortel 

Despite Nortel’s reputation for advanced telephone systems, its dissolution in 2010 and subsequent absorption by another major telecom manufacturer left a software weakness.  There are no new firware updates that allow technicians to fully secure your system.  Therefore, trained technicians are critical so they can reduce the chances.   The Truth is that a hacker has your “number” and will continue to work to penetrate your Phone System.  If you want to stop a Long Distance hacking.  We want you to know Nortel Works and  A.B.S continue to offer Nortel Support and repair services, assisting users of this now-outdated system. For those in need of replacement Nortel Phones, there are resources available for acquiring these.

Your phone system might be branded as, Meridian, Norstar, or Nortel Networks.  So if your Meridian Hacked, or your Norstar is hacked then contact us as it is part of the Nortel Networks line of Nortel Phones.

 

This comprehensive overview offers both a deep understanding of the issue and practical steps for addressing the security vulnerabilities of Nortel Phone Systems.

 

This NortelWorks article is related to: Hacked international Calls Nortel, Meridian Phone Hacked, Norstar Phone hacked, Nortel International calling hacked, Hacked Nortel, Long Distance Call hack Nortel.  Get more Nortel Support from our team at Nortel Works.

Nortel T7316 Troubleshooting

Nortel Phone T7316 Phone Troubleshooting, to begin do some basic tests that can help determine the problem or the extent of the problem. Troubleshooting Nortel.

 

Nortel T7316 Troubleshooting

Nortel Troubleshooting | Nortel Support 

Nortel Customer Support

For Nortel Support

please call – 1-888-383-6286 

Nortel T7316 troubleshooting

 

 

Nortel T7316 Troubleshooting Guide

If it is related to  Invalid Feature – affecting Nortel Voicemail Troubleshooting click here

Steps

  1. First, determine if the problem is affecting 1 phone or all phones. If it is just the single phone (go to phone issues)
  2. If it is affecting all phones that check the following:
    1.  Locate the main unit (Nortel Processor CLICK HERE to SEE System) It will generally be off the main working area in a storage area.  Typical Dark tan in color.   Check to see if the power
      1. Is the system plugged into a battery backup – Which may be beeping?
      2. Check to see if the system is plugged into a surge stripe and maybe tripped.
      3. Check to see if someone unknowingly unplugged the system
    2.  IF ANY OF THE ABOVE is True – Plug the system into a working outlet  To see if this resolves the problem.

If the problem is not resolved (continue )

Step II

If the system is Plugged in and All Phones are not displaying and have no active ability you will need Onsite Support to complete this troubleshooting.

 

 

Specific Phone Issues

A,  Check to see if the plug at the Jack or on the Phone has come loose or out of its socket.   It may be a broken clip and by returning it to the position. If the display and phone begin to operate you will need to replace that wire to the phone.

B.  Check the Jack itself to see if the wire was pulled and disconnected wires from the jack components.  Wiggling them or seeing them loose or the jack from the wall.  If so you will need a Telecommunications Technician.

C.  Now check to see if a button is depressed and not functioning. Sometimes keys will get depressed and get caught in the plastics of the phone.  So hit all buttons to see if a button won’t rise up or is stuck down.

 

Damaged or T7316 Phone that needs to be Repaired

If you have a bad phone due to shipping it is NO LONGER sensible to “Repair the phone”, but we have Replacement M7208 Phones

 

 

This Troubleshooting Guide is related to Nortel Networks Phone Troubleshooting.

Nortel T7316 Troubleshooting

Nortel T7316e Troubleshooting

T7316 Replacement Phones 

T7316 Phone Troubleshooting 

Nortel Troubleshooting

 

Nortel T7316e Phone Repair

Mail box locked Nortel Voicemail

User Reported Problem

When trying to access voicemail on Nortel Phone displays Mailbox locked and then contact the admin also appears

Resolution:

Follow step by step guide to resolve “Voicemail message – Mailbox Locked on Nortel Phone.”

Nortel Support and Maintenance for Nortel, Meridian, Nortel Networks Phone Systems and voicemail

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

Mbox Locked Contact Admin

 Call – Atlantic Business System We are  –  Authorized Technicians 

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “inactive feature

 

This article related to:

Nortel Voicemail, Nortel Mailbox Locked, Nortel T716 Voicemail Locked, Nortel T7136e voicemail locked, Nortel MBox Locked, Contact Admin.  Nortel Support,

 

Nortel Networks, was last in business in 2009 and for a brief period, Avaya took over to assist Nortel Customers and Nortel Dealers in maintaining their Nortel Phone Systems.  Sadly that did not last too long However Nortel Works is still available for Nortel Support for your Nortel Phone System. Nortel was a well-made phone system that can last decades but it requires professional Nortel Support to keep the system running as long as it possibly can.  Nortel and Meridian produced a very nice phone system for small to medium size businesses.  These Nortel Phone Systems were designed to be user friends with lines with buttons and easily put calls on hold or fixed park as well as had features not normally seen on systems of this size or scope.

Nortel Voicemail is a powerful feature-rich voicemail system but is complicated, and over time you will need Nortel Support for Nortel Voicemial to reset passwords and redirect call flow on your Nortel Phone System.  Nortel Networks a corporation was declared bankrupt in 2009 after almost a decade of financial mismanagement by its executive team. In 2008, three former top executives had been charged with fraud for misrepresenting Nortel’s financial results between 2000 and 2004.  Avaya and Nortel Works had supported these systems for more than a decade now and there is still support for the Nortel Phone you use in your office.

 

This article related to:

Mail box locked Nortel Voicemail
Mbox Locked
Locked – Nortel Networks Voicemail Locked
T7316 Phone Voicemail Locked

 

37.0902° N, 95.7129° W

Inactive Feature

inactive feature Nortel Voicemail not working

If you’re seeing the message Inactive feature when you are trying to access Nortel Voicemail, then you need maintaience on your Nortel Phone System that is powered by your T7316 Phone.

A User Reported Problem:
“When we try to listen to a voicemail we receive a message, Inactive feature appears on the T7316e Nortel Phone. Also calls transferred to the phone are being directed to the receptionist. No one is getting a voicemail box to leave a message.”

Resolution:

This message is a problem with potentially a damaged voicemail card, unit or related.  This is not something an end user can solve without Nortel Support.

Nortel Troubleshooting “My Nortel Voicemail is not functioning and when press the voicemail button it says invalid feature” What is the answer?

Invalid Feature Nortel

Nortel Voicemail not working – Invalid Feature 

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

 

*** STOP ****– Power Issue and/ or  internal error/or/Power related 

Avoid Additional Damage 

 Call – Atlantic Business System We are  –  Authorized Technicians 

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “inactive feature

 

This is a serious alert to you that your NORTEL Voicemail system is failing/down and you require an immediate service call by a qualified Nortel telephone technician to get your system returned to working order.  A telephone technician may be able to give you a temporary workaround. ( CALL Norstar Certified Service provider)

 

 

NOTICE:  This is a serious issue

 invalid feature

Feature invalid Voicemail not working

 

Nortel Voicemail

Nortel Voicemail feature invalid

 

This post is about:

Invalid Feature Nortel

Nortel Voicemail

Answered:

error message “Invalid Feature”


Nortel Repair | Upgrades | System Installations

For Nortel Support

1-888-383-6286

“We Return Calls”

Telephone System Supply Certified 

Nortel Voicemail


Related Information:

Nortel Voicemail Not working

Nortel Support
Nortel troubleshooting

Voicemail Nortel 

Inactive Feature

 

About Nortel

About Nortel or Norstar was a fantastic brand made from the late 80s through the early 2000s however it is no longer manufactured by Nortel Networks which went out of business in 2009.  As your system ages you will need Nortel Support and Nortel Troubleshooting.  Contact our team for Support on Nortel phone systems.  Atlantic Business Systems has provided support for over three decades and offices and dispatch centers in 37 states.  If you are experiencing issues with your Nortel Voicemail and this Invalid Feature please contact us!  We offer support, replacement phones, and onsite troubleshooting for your Nortel Phone System.  The T7316 was the workhorse desk phone of the Nortel Phone System and was sometimes labeled Nortel T7316e.

37.0902° N, 95.7129° W

invalid Feature Voicemail

invalid Feature Nortel



Nortel Troubleshooting “My Nortel Voicemail is not functioning and when press the voicemail button it says invalid feature” What is the answer?

Invalid Feature Nortel

Nortel Voicemail not working – Invalid Feature 

Solution:

You should reach out to Nortel Works a TelcomPBX provider and Nortel Support Center to help you diagnose this issue.  There can be many causes of the “Feature Unavailable” message.

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

 

*** STOP ****– Power Issue and/ or  internal error!

Avoid Additional Damage 

 Call – Atlantic Business System We are  –  Authorized Technicians 

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “invalid feature

 

This is a serious alert to you that your NORTEL Voicemail system is failing/down and you require an immediate service call by a qualified Nortel telephone technician to get your system returned to working order.  A telephone technician may be able to give you a temporary workaround. ( CALL Norstar Certified Service provider)

 

 

NOTICE:  This is a serious issue

 invalid feature

Feature invalid Voicemail not working

 

Nortel Voicemail

Nortel Voicemail feature invalid

 

This post about:

Invalid Feature Nortel

Nortel Voicemail

Answered:

error message “Invalid Feature”


Nortel Repair | Upgrades | System Installations

For Nortel Support

1-888-383-6286

“We Return Calls”

Telephone System Supply Certified 

Nortel Voicemail


Related Information:

Nortel Voicemail Not working

Nortel Support
Nortel troubleshooting

Voicemail Nortel 

 

About Nortel

About Nortel or Norstar was an amazing brand made from the late 80s through the early 2000s however it is no longer manufactured by Nortel Networks which went out of business in 2009.  As your system ages you will need Nortel Support and Nortel Troubleshooting.  Contact our team for Support on Nortel phone systems.  Atlantic Business Systems has provided support for over three decades and offices and dispatch centers in 37 states.  If you are experiencing issues with your Nortel Voicemail and this Invalid Feature please contact us!  We offer support, replacement phones, and onsite troubleshooting for your Nortel Phone System.  The T7316 was the workhorse desk phone of the Nortel Phone System and was sometimes labeled Nortel T7316e.

37.0902° N, 95.7129° W

Invalid Feature Nortel Voicemail

Invalid Feature Voicemail not functioning



Nortel Troubleshooting “My Nortel Voicemail is not functioning and when press the voicemail button it says invalid feature” What is the answer?

Feature Unavailable

Nortel Voicemail not working – Invalid Feature 

Solution:

You should reach out to Nortel Works a TelcomPBX provider and Nortel Support Center to help you diagnose this issue.  There can be many causes of the “Feature Unavailable” message.

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

 

*** STOP ****– Power Issue and/ or  internal error!

Avoid Additional Damage 

 Call – Atlantic Business System We are  –  Authorized Technicians 

This is a serious alert to you that your NORTEL Voicemail system is failing/down and you require an immediate service call by a qualified Nortel telephone technician to get your system returned to working order.  A telephone technician may be able to give you a temporary workaround. ( CALL Norstar Certified Service provider)

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “Feature Unavailable”

 

NOTICE:  This is a serious issue

 

Feature Unavailable Voicemail not working

 

Nortel Voicemail

Nortel Voicemail feature unavaiable

 

This post about:

Feature Unavailable

Nortel Voicemail

Answered:

error message “Invalid Feature”


Nortel Repair | Upgrades | System Installations

For Nortel Support

1-888-383-6286

“We Return Calls”

Telephone System Supply Certified 


Related Information:

Nortel Voicemail

Nortel Support
Nortel troubleshooting

Voicemail Nortel 

 

About Nortel

About Nortel or Norstar was an amazing brand made from the late 80s through the early 2000s however it is no longer manufactured by Nortel Networks which went out of business in 2009.  As your system ages you will need Nortel Support and Nortel Troubleshooting.  Contact our team for Support on Nortel phone systems.  Atlantic Business Systems has provided support for over three decades and offices and dispatch centers in 37 states.  If you are experiencing issues with your Nortel Voicemail and this Invalid Feature please contact us!  We offer support, replacement phones, and onsite troubleshooting for your Nortel Phone System.  The T7316 was the workhorse desk phone of the Nortel Phone System and was sometimes labeled Nortel T7316e.

 

Nortel T7208 Troubleshooting

Nortel Phone T7208 Phone Troubleshooting, to begin do some basic tests that can help determine the problem or the extent of the problem. Troubleshooting Nortel.

 

Nortel T7208 Troubleshooting

Nortel Troubleshooting | Nortel Support 

Nortel Customer Support

For Nortel Support

please call – 1-888-383-6286 

 

Nortel Troubleshooting Support

 

Nortel T208 Troubleshooting Guide

If it is related to  Invalid Feature – affecting Nortel Voicemail Troubleshooting click here

Steps

  1. First, determine if the problem is affecting 1 phone or all phones. If it is just the single phone (go to phone issues)
  2. If it is affecting all phones that check the following:
    1.  Locate the main unit (Nortel Processor CLICK HERE to SEE System) It will generally be off the main working area in a storage area.  Typical Dark tan in color.   Check to see if the power
      1. Is the system plugged into a battery backup – Which may be beeping?
      2. Check to see if the system is plugged into a surge stripe and maybe tripped.
      3. Check to see if someone unknowingly unplugged the system
    2.  IF ANY OF THE ABOVE is True – Plug the system into a working outlet  To see if this resolves the problem.

If the problem is not resolved (continue )

Step II

If the system is Plugged in and All Phones are not displaying and have no active ability you will need Onsite Support to complete this troubleshooting.

 

 

Specific Phone Issues

A,  Check to see if the plug at the Jack or on the Phone has come loose or out of its socket.   It may be a broken clip and by returning it to the position. If the display and phone begin to operate you will need to replace that wire to the phone.

B.  Check the Jack itself to see if the wire was pulled and disconnected wires from the jack components.  Wiggling them or seeing them loose or the jack from the wall.  If so you will need a Telecommunications Technician.

C.  Now check to see if a button is depressed and not functioning. Sometimes keys will get depressed and get caught in the plastics of the phone.  So hit all buttons to see if a button won’t rise up or is stuck down.

 

Damaged or T7208 Phone that needs to be Repaired

If you have a bad phone due to shipping it is NO LONGER sensible to “Repair the phone”, but we have Replacement M7208 Phones

 

 

This Troubleshooting Guide is related to Nortel Networks Phone Troubleshooting.

Nortel T7208 Troubleshooting

Norstar T7208 Troubleshooting

T7208 Phone Troubleshooting 

T7208 Replacement Phones 

 

 

 

Nortel Networks – Norstar – Nortel Support