Search for:
Nortel Voicemail

Invalid Feature Nortel Voicemail not functioning



Nortel Troubleshooting “My Nortel Voicemail is not working and when press the voicemail button it says invalid feature” What is the answer?

Invalid Feature Nortel Voicemail not functioning

Nortel Voicemail not working – Invalid Feature Nortel Voicemail not functioning

Solution:

You should reach out to Nortel Works a TelcomPBX provider and Nortel Support Center to help you diagnose this issue.  There can be many causes of the “Feature Unavailable” message.

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

1-888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

 

*** STOP ****– Power Issue and/ or  internal error!

Avoid Additional Damage 

 Call – Atlantic Business System We are  –  Authorized Technicians 

This is a serious alert to you that your NORTEL Voicemail system is failing/down and you require an immediate service call by a qualified Nortel telephone technician to get your system returned to working order.  A telephone technician may be able to give you a temporary workaround. ( CALL Norstar Certified Service provider)

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “Feature Unavailable”

 

NOTICE:  This is a serious issue

 

Feature Unavailable Voicemail not working

 

Nortel Voicemail

Nortel Voicemail feature unavaiable

 

This post about:

Feature Unavailable

Nortel Voicemail

Nortel Voicemail Not working

Answered:

error message “Invalid Feature”


Nortel Repair | Upgrades | System Installations

For Nortel Support

1-888-383-6286

“We Return Calls”

Telephone System Supply Certified 


Related Information:

Nortel Voicemail

Nortel Support
Nortel troubleshooting

Voicemail Nortel 

 

About Nortel

About Nortel Voicemail, Meridian Voicemail, or Norstar Voicemail.  The Nortel Phone System was an amazing brand made from the late 80s through the early 2000s however it is no longer manufactured by Nortel Networks which went out of business in 2009.  As your system ages you will need Nortel Support and Nortel Troubleshooting.  Contact our team for Support on Nortel phone systems.  Atlantic Business Systems has provided support for over three decades and offices and dispatch centers in 37 states.  If you are experiencing issues with your Nortel Voicemail and this Invalid Feature please contact us!  We offer support, replacement phones, and onsite troubleshooting for your Nortel Phone System.  The T7316 was the workhorse desk phone of the Nortel Phone System and was sometimes labeled Nortel T7316e.

 

Nortel T7316e Phone Repair

Mail box locked Nortel Voicemail

User Reported Problem

When trying to access voicemail on Nortel Phone displays Mailbox locked and then contact the admin also appears

Resolution:

Follow step by step guide to resolve “Voicemail message – Mailbox Locked on Nortel Phone.”

Nortel Support and Maintenance for Nortel, Meridian, Nortel Networks Phone Systems and voicemail

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

Mbox Locked Contact Admin

 Call – Atlantic Business System We are  –  Authorized Technicians 

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “inactive feature

 

This article related to:

Nortel Voicemail, Nortel Mailbox Locked, Nortel T716 Voicemail Locked, Nortel T7136e voicemail locked, Nortel MBox Locked, Contact Admin.  Nortel Support,

 

Nortel Networks, was last in business in 2009 and for a brief period, Avaya took over to assist Nortel Customers and Nortel Dealers in maintaining their Nortel Phone Systems.  Sadly that did not last too long However Nortel Works is still available for Nortel Support for your Nortel Phone System. Nortel was a well-made phone system that can last decades but it requires professional Nortel Support to keep the system running as long as it possibly can.  Nortel and Meridian produced a very nice phone system for small to medium size businesses.  These Nortel Phone Systems were designed to be user friends with lines with buttons and easily put calls on hold or fixed park as well as had features not normally seen on systems of this size or scope.

Nortel Voicemail is a powerful feature-rich voicemail system but is complicated, and over time you will need Nortel Support for Nortel Voicemial to reset passwords and redirect call flow on your Nortel Phone System.  Nortel Networks a corporation was declared bankrupt in 2009 after almost a decade of financial mismanagement by its executive team. In 2008, three former top executives had been charged with fraud for misrepresenting Nortel’s financial results between 2000 and 2004.  Avaya and Nortel Works had supported these systems for more than a decade now and there is still support for the Nortel Phone you use in your office.

 

This article related to:

Mail box locked Nortel Voicemail
Mbox Locked
Locked – Nortel Networks Voicemail Locked
T7316 Phone Voicemail Locked

 

37.0902° N, 95.7129° W

Inactive Feature

inactive feature Nortel Voicemail not working

If you’re seeing the message Inactive feature when you are trying to access Nortel Voicemail, then you need maintaience on your Nortel Phone System that is powered by your T7316 Phone.

A User Reported Problem:
“When we try to listen to a voicemail we receive a message, Inactive feature appears on the T7316e Nortel Phone. Also calls transferred to the phone are being directed to the receptionist. No one is getting a voicemail box to leave a message.”

Resolution:

This message is a problem with potentially a damaged voicemail card, unit or related.  This is not something an end user can solve without Nortel Support.

Nortel Troubleshooting “My Nortel Voicemail is not functioning and when press the voicemail button it says invalid feature” What is the answer?

Invalid Feature Nortel

Nortel Voicemail not working – Invalid Feature 

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

 

*** STOP ****– Power Issue and/ or  internal error/or/Power related 

Avoid Additional Damage 

 Call – Atlantic Business System We are  –  Authorized Technicians 

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “inactive feature

 

This is a serious alert to you that your NORTEL Voicemail system is failing/down and you require an immediate service call by a qualified Nortel telephone technician to get your system returned to working order.  A telephone technician may be able to give you a temporary workaround. ( CALL Norstar Certified Service provider)

 

 

NOTICE:  This is a serious issue

 invalid feature

Feature invalid Voicemail not working

 

Nortel Voicemail

Nortel Voicemail feature invalid

 

This post is about:

Invalid Feature Nortel

Nortel Voicemail

Answered:

error message “Invalid Feature”


Nortel Repair | Upgrades | System Installations

For Nortel Support

1-888-383-6286

“We Return Calls”

Telephone System Supply Certified 

Nortel Voicemail


Related Information:

Nortel Voicemail Not working

Nortel Support
Nortel troubleshooting

Voicemail Nortel 

Inactive Feature

 

About Nortel

About Nortel or Norstar was a fantastic brand made from the late 80s through the early 2000s however it is no longer manufactured by Nortel Networks which went out of business in 2009.  As your system ages you will need Nortel Support and Nortel Troubleshooting.  Contact our team for Support on Nortel phone systems.  Atlantic Business Systems has provided support for over three decades and offices and dispatch centers in 37 states.  If you are experiencing issues with your Nortel Voicemail and this Invalid Feature please contact us!  We offer support, replacement phones, and onsite troubleshooting for your Nortel Phone System.  The T7316 was the workhorse desk phone of the Nortel Phone System and was sometimes labeled Nortel T7316e.

37.0902° N, 95.7129° W

invalid Feature Voicemail

invalid Feature Nortel



Nortel Troubleshooting “My Nortel Voicemail is not functioning and when press the voicemail button it says invalid feature” What is the answer?

Invalid Feature Nortel

Nortel Voicemail not working – Invalid Feature 

Solution:

You should reach out to Nortel Works a TelcomPBX provider and Nortel Support Center to help you diagnose this issue.  There can be many causes of the “Feature Unavailable” message.

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

 

*** STOP ****– Power Issue and/ or  internal error!

Avoid Additional Damage 

 Call – Atlantic Business System We are  –  Authorized Technicians 

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “invalid feature

 

This is a serious alert to you that your NORTEL Voicemail system is failing/down and you require an immediate service call by a qualified Nortel telephone technician to get your system returned to working order.  A telephone technician may be able to give you a temporary workaround. ( CALL Norstar Certified Service provider)

 

 

NOTICE:  This is a serious issue

 invalid feature

Feature invalid Voicemail not working

 

Nortel Voicemail

Nortel Voicemail feature invalid

 

This post about:

Invalid Feature Nortel

Nortel Voicemail

Answered:

error message “Invalid Feature”


Nortel Repair | Upgrades | System Installations

For Nortel Support

1-888-383-6286

“We Return Calls”

Telephone System Supply Certified 

Nortel Voicemail


Related Information:

Nortel Voicemail Not working

Nortel Support
Nortel troubleshooting

Voicemail Nortel 

 

About Nortel

About Nortel or Norstar was an amazing brand made from the late 80s through the early 2000s however it is no longer manufactured by Nortel Networks which went out of business in 2009.  As your system ages you will need Nortel Support and Nortel Troubleshooting.  Contact our team for Support on Nortel phone systems.  Atlantic Business Systems has provided support for over three decades and offices and dispatch centers in 37 states.  If you are experiencing issues with your Nortel Voicemail and this Invalid Feature please contact us!  We offer support, replacement phones, and onsite troubleshooting for your Nortel Phone System.  The T7316 was the workhorse desk phone of the Nortel Phone System and was sometimes labeled Nortel T7316e.

37.0902° N, 95.7129° W

Invalid Feature Nortel Voicemail

Invalid Feature Voicemail not functioning



Nortel Troubleshooting “My Nortel Voicemail is not functioning and when press the voicemail button it says invalid feature” What is the answer?

Feature Unavailable

Nortel Voicemail not working – Invalid Feature 

Solution:

You should reach out to Nortel Works a TelcomPBX provider and Nortel Support Center to help you diagnose this issue.  There can be many causes of the “Feature Unavailable” message.

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

888-383-6286

Vodavi Repair


Invalid Feature 

nortel feature unavailable voicemail

 

*** STOP ****– Power Issue and/ or  internal error!

Avoid Additional Damage 

 Call – Atlantic Business System We are  –  Authorized Technicians 

This is a serious alert to you that your NORTEL Voicemail system is failing/down and you require an immediate service call by a qualified Nortel telephone technician to get your system returned to working order.  A telephone technician may be able to give you a temporary workaround. ( CALL Norstar Certified Service provider)

If you are not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “Feature Unavailable”

 

NOTICE:  This is a serious issue

 

Feature Unavailable Voicemail not working

 

Nortel Voicemail

Nortel Voicemail feature unavaiable

 

This post about:

Feature Unavailable

Nortel Voicemail

Answered:

error message “Invalid Feature”


Nortel Repair | Upgrades | System Installations

For Nortel Support

1-888-383-6286

“We Return Calls”

Telephone System Supply Certified 


Related Information:

Nortel Voicemail

Nortel Support
Nortel troubleshooting

Voicemail Nortel 

 

About Nortel

About Nortel or Norstar was an amazing brand made from the late 80s through the early 2000s however it is no longer manufactured by Nortel Networks which went out of business in 2009.  As your system ages you will need Nortel Support and Nortel Troubleshooting.  Contact our team for Support on Nortel phone systems.  Atlantic Business Systems has provided support for over three decades and offices and dispatch centers in 37 states.  If you are experiencing issues with your Nortel Voicemail and this Invalid Feature please contact us!  We offer support, replacement phones, and onsite troubleshooting for your Nortel Phone System.  The T7316 was the workhorse desk phone of the Nortel Phone System and was sometimes labeled Nortel T7316e.

 

Nortel Repair

Programming Norstar Phone – general

Are you looking to change some programming on your Norstar Phone – Nortel Phone system?  This is generally light programming you can do through the phone.

For Nortel Support

please call – 1-877-690-7705

Nortel Programming

Some basic end-user program programming

WARNING – Changing some programming can cause you technical issues with the performance of your Nortel Phone resulting in improper function.  A professional Technician should be involved in appropriate issues.

 

 

NORSTAR PHONE – PROGRAM YOUR NORSTAR TELEPHONE
To Program Buttons On Your Phone:

For External Numbers:
1. Press the Feature button, then * 1
2. Push the button you want to program
3. Display will read “Program and OK”
4. Enter the telephone number, then press the OK softkeyFor Internal Numbers (Extensions.:
1. Press the Feature button, then * 2
2. Push the button you want to program
3. Display will read “Intercom #:__”
4. Enter the extension number

For Feature Codes:
1. Press the Feature button, then * 3
2. Push the button you want to program
3. Press the Feature button then enter the Feature Code

To Change the Contrast of the Display:
1. Dial the Feature button, then * 7
2. Press the number keys 1 – 9 to your desired brightness level
3. Press the OK softkey

To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring

To Change the Ring Volume:
1. Press the Feature button, then * 80
2. Press the volume key up or down
3. Press the release key1 to exit and save the volume level

To Program Personal Speed Dial Numbers: (Numbers 71 – 94 only.
1. Press the Feature button, then * 4
2. Enter the 2 digit code (71 – 94. that you want to assign to that phone number
3. Enter the telephone number, then press the OK softkey
4. Display will show: “Entry xx stored”

VOICEMAIL FEATURES NORSTAR COMMON
To Check Your Voicemail:

1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the “#” sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: “Accept msgs: Y”, Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the “Y” to an “N” if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting

NORSTAR VOICEMAIL ADMINISTRATIVE PROGRAMMING
Programming must be done from any M7310, T7316, or M7324 model phone set.

To Log Into System Administration:
1. Enter Feature 983
2. The display will show “LOG”, enter your login password

a. If your company extensions are 2 digits long enter “120000”
b. If your company extensions are 3 digits long enter “1020000”
c. If your company extensions are 4 digits long enter “10020000”
3. Press the softkey under “OK”

To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “ADD”
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select “OK”
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press “# #” to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK

To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “DEL”
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under “Delete”

To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number you want to reset the password for
5. The display shows “Reset Password”
6. Select the softkey under “RESET”
7. Press the release key
*The new password will be “0000”, the system will ask the user to change this the first time they log into their mailbox using this password.

To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows “Reset Password”
6. Select the softkey under “Next”, keep hitting “Next” until the display shows the name
7. Select the softkey under “Chng” to enter a new name
8. Enter the name using the dial pad. Enter last name first, press “# #” to enter a comma and then enter the first name. When spelling the name, press “#” to move to the next character
9. Select the softkey under “Next” to save the change
10. Hit the release button

To Change the “Recorded” Name for the Company Directory:
1. Have the Voicemail User log into their mailbox, after putting in their password, press the button under “Admin” (or press the number 8 key., and then press the number 1 key.
2. You will hear the old recorded name and then the system will “beep”, prompting you to record a new name (name only here, not greeting..
3. Press “Ok” in the window when you are done recording and then “Ok” again to accept the recording

Nortel Support is Available

For Nortel Support

please call – 1-877-690-7705

 

This information is related to Phone User Guide

Norstar Phone Programming
Nortel Networks Programming
Nortel Programming

 

Nortel Repair

Nortel Website – Nortel Works

Nortel Networks

Feature Unavailable Nortel Voicemail



Nortel Troubleshooting “My Nortel Voicemail is not functioning and when press the voicemail button it says feature unavailable” what is the answer?

Feature Unavailable

Nortel Voicemail not working – Feature Unavailable

Solution:

You should reach out to Nortel Works a TelcomPBX provider and Nortel Support Center to help you diagnose this issue.  There can be many causes of the “Feature Unavailable” message.

 


 LOCAL & NATIONAL

Certified NORTEL Phone Service

877-690-7705

Vodavi Repair


Feature Unavailable 

nortel feature unavailable voicemail

 

*** STOP ****– Power Issue and/ or  internal error!

Avoid Additional Damage 

 Call – Atlantic Business System we are  –  Authorized Technicians 

This is a serious alert to you that your NORTEL Voicemail system is failed/down and you require an immediate service call by a qualified telephone technician to get your system returned to working order.  A telephone technician may be able to give you a temporary workaround. ( CALL Norstar Certified Service provider)

If you not able to – Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your prompts is not working and returns the “Feature Unavailable”

 

NOTICE:  This is a serious issue

 

Feature Unavailable Voicemail not working

 

Nortel Voicemail

Nortel Voicemail feature unavaiable

 

This post about:

Feature Unavailable

Nortel Voicemail

Answered:

error message “Feature unavailable”


 LOCAL & NATIONAL

Certified Nortel Service

877-690-7705

“We Return Calls”

Telephone System Supply Certified 


Related Information:

Nortel Support
Nortel troubleshooting