Mail Box Locked Contact Admin Voicemail
If you have a Norstar Norstar or Nortel Phone System and you’re getting the message – Mail Box Locked Contact Admin here is the steps you need to take to unlock your Nortel Voicemail.
A User is reporting
Norstar phone System Mail box locked Contact Admin
First, know that the label mail box does not have to be the same as the extension number and can be a group voicemail. You may want to use inspection feature to determine which voicemail box it is.
- ‘invalid password’ error because the correct password is forgotten or lost, it is possible to reset the password to the system default (0000).
Each mailbox is assigned a maximum number of incorrect login attempts. When this number is exceeded the account is ‘locked-out’ and may only be accessed again after the System Coordinator has reset the password.
A forgotten password cannot be recovered.
- Procedure to reset Norstar Mail password:
- Enter Feature 985 on the phone, then set XXXX (something will appear).
At this point, hit 9 on the phone, and enter the password 73738767793 – this spells resetsmpswd.
RESET PSWD?is displayed. Respond with YESThe password is now reset to the default: 0000.To Check Your Voicemail:- Press the Check Voicemail key or press the Feature button, then 981
- Enter your password
- From here you can listen to messages, change your greeting, change your password, etc.
- Logging in:
the depress
Feature
983
- . “LOG” appears on the screen.
- Enter the default password for the system.The default password is as follows:
- If your system uses 2 digit extensions: 120000
- If your system uses 3 digit extensions: 1020000
- If your system uses 4 digit extensions: 10020000
Nortel Voicemail
Norstar Nortel Voicemail was one of the most advanced for its day. These components were early versions of modern chips and boards that now may be experiencing faults and failures. Many of these systems exceed 20 years of age and that is beyond their useable life.
Nortel Networks Phone System Repair
#unitedstates